Please note that the deadline in England of 31 March 2013 for making a claim for a refund of past care home fees has now passed. The NHS will not now accept any new claims for past fees paid. Care Home Claims Limited are therefore no longer taking on new clients. If you believe that your relative is entitled to NHS funding for their fees, we urge you to contact the NHS and ask them for a current review of health needs. Different rules may apply to Scotland, Wales and Northern Ireland.


If the answer to this question is YES you could have been paying fees that should have been funded by the NHS, more importantly you could be eligible to claim this money back.

Thousands of people across England and Wales have been unlawfully forced to pay for long term nursing care which should have been funded by the NHS. At Care Home Claims our dedicated team are here to help those people claim back money that is lawfully theirs.

For a quick and easy assessment to see if you could claim back money entitled to you just fill out your details in the box to the right of the page, or alternatively click on the link below to download the claim questionnaire, just choose the correct form for a patient in current care or that has passed away -

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Why choose us to help you claim back care / nursing home fees?


Making a claim against a care or nursing home can be a delicate issue and it is understandable that many people may feel uncomfortable making a claim against a home that has provided care for themselves or a relative, particularly if that person is still in care. The Carehome Claims Team have great experience in this area and we take great care to make sure the claims process is as smooth and hassle-free as possible for the claimant. Our dedicated team of experts can call on many years of experience when assessing your claim for the recompensing of nursing / care home fees, and as such can offer a swift response with regards to your eligibility to claim.


Our friendly advisors are always on hand to answer any questions you may have about making a claim and will do everything they can to keep you informed throughout every stage of the care / nursing home claim process.


Care / nursing home claims are by no means clear-cut, and no two cases are the same. Different authorities interpret the criteria for claims in different ways and all tend to err on the side of caution due to the seriousness of the financial implications for the NHS. That’s why it’s imperative that you should choose an experienced team like Carehome Claims to work on your behalf if you are to have a reasonable chance of success.



How do you find out if you are eligible to make a care / nursing home claim?


If you or a relative have been or still are paying nursing home / care home fees then you could be eligible to claim a large portion of those fees back. All you have to do is fill in the questionnaire online or contact a member of our Carehome Claims team to assist you. We will gladly answer any of your questions and should be able to let you know whether you qualify to claim back what may well be a substantial amount of money.


In England and Wales alone over 200,000 people are receiving long term care and many of those are funding that care themselves, paying on average around £20,000 a year. However, those whose main need is to receive nursing care are in fact eligible to have those costs paid for by the NHS. Not only that, they are also eligible to back their claim for previously paid nursing care fees. Ultimately, this could result in reclaiming many thousands of pounds.



How will you pay for your care / nursing home claim?


Care Home Claims operates on a strict no win, no fee basis. We always aim to give our clients total peace of mind, so you can rest assured that, if your care home claim is for some reason unsuccessful, you won’t be liable for any of the costs associated with it.


What happens after you make a care / nursing home claim?


As with any legal compensation claim, with many variables affecting the time it takes to settle the case, care or nursing home claims can be very difficult to put a precise timescale on. Typically we expect to settle a claim in no more than 2 years .



What is a care / nursing home?


A care home or nursing home is a residential home providing nursing and personal (social) care, in addition to living accommodation.


These homes offer a sanctuary to the elderly when they can no longer rely on themselves or their families to carry out day to day duties such as cooking, cleaning and getting dressed, or when a patient needs constant or regular medical and/or nursing assistance.


Nursing / care homes in the UK are both private and state owned and costs vary accordingly.



What is the difference between social care and nursing care?


In 1999 the British government stated in their NHS Plan that the NHS should be responsible for providing all nursing care without charge no matter where it was delivered. However, social care would continue to be means tested.


In 2001 Section 49 of the Health and Social Care Act stated that paying for nursing care in care homes was no longer the responsibility of local authority social services departments. Instead, the NHS became wholly responsible for providing nursing care.


It isn’t easy to define exactly what social and nursing care are as the lines between them are not clear cut as they do often cross-over into each other but, as a rule, social care is provided by trained care staff and covers day to day personal care and assistance. Nursing care is provided by qualified nursing staff that are on duty round the clock to attend to residents personal medical needs.



How much does a care / nursing home cost?


The cost of residential care in the UK varies greatly depending on where you live and the type of care you require, but on average the cost in England and Wales is around £20,000 per year.


Care homes and care homes with nursing are regulated by different organisations in England, Scotland, Wales and Northern Ireland. It is a right of a UK citizen to choose their care home but, in order to enter into care, you must first have your needs and financial condition assessed by your local council.


In England the cost of a care home is means tested. As of February 2008 in England, the lower income limit is £13,000. At this income level, all your income from pensions, savings, benefits and other sources, except a "personal expenses allowance" (currently £20.45), will go to paying the care home fees. The local council pays the remaining contribution. Between the lower limit and the upper income limit, the personal expenses allowance is reduced by £1/week for every £250 higher income you have. If you earn more than the upper level, currently £21,500, you will have to pay the full cost of the care home yourself.


If you require additional nursing care, you can get assessed for this and get additional financial support through the National Health Service (NHS).



A brief history of the NHS.


The NHS was started because of an ideal that good healthcare should be available to all, regardless of wealth. The National Health Service or NHS as it came to be known was born on July 5th, 1948 when health secretary Aneurin Bevan opened Park Hospital in Manchester. This was the climax of a hugely ambitious plan to bring free healthcare to Britain. This meant that hospitals, doctors, nurses, pharmacists, opticians and dentists were all brought together under one umbrella organisation to provide health care services of the highest quality without charge to residents of the United Kingdom.


The NHS was founded on a central principle: the health service will be available to all and financed entirely from taxation, meaning that people pay into it according to their means.


Today the NHS is 60 years old and continues to provide care free at the point of need, and is still based on a patient's clinical need, not their ability to pay.